COVID RELATED CANCELLATIONS AND REFUNDS
All bookings on Rex’s network come with our unique COVID refund guarantee – if your travel is impacted by a COVID-related reason, you’re eligible for a refund or credit*.

Request online now*

* Note that if you are seeking a refund for a flight past the date of travel or you have paid for your ticket using PayPal, please continue to submit your request in writing via the feedback form.

If you did not book directly with Rex and have booked via a travel agent or travel management company, such as Expedia or My Trip etc, you must contact your travel agent to have the refund actioned. If an approval code is required, you may write to us here.