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Rextra Legroom
Rextra Legroom
What is Rextra Legroom
Terms and Conditions
Safety Prerequisites
What is Rextra Legroom
Terms and Conditions
Safety Prerequisites
Travel in
Re
x
tra Style
Rex economy class passengers have the option to sit back and relax by purchasing seats with
Re
x
tra Legroom. The improved legroom means you have more space to relax and stretch out, either before the start of, or at the very end of, a busy day and give yourself a treat.
How to Book Your
Re
x
tra Legroom
Rextra Legroom seats are available for purchase at a cost of $10 per seat per sector. Rextra Legroom is subject to availability.
Passengers can select and pay for
Re
x
tra Legroom when purchasing tickets
online
, through
Web Check-in
(Web Check-in must be completed between 48 hours and 60 minutes before the scheduled time of departure of your flight) or through the
manage bookings
section of our website.
Terms and Conditions for the sale of
Re
x
tra Legroom
You must satisfy and agree to the
Safety Prerequisites
. If your
Re
x
tra Legroom seat is located in an emergency exit row, you will be relocated to another seat if our team identify at boarding that you have falsely declared your ability to comply with the Safety Prerequisites. Decisions made by our team are final and binding.
Rex reserves the right to make changes to your
Re
x
tra Legroom seat allocation (including non-allocation of such seats) due to operational reasons. In cases where you are not given a
Re
x
tra Legroom seat in the alternative arrangement, the fee paid will be refunded to you. Please claim the refund in writing via the feedback form located on our website
here
.
The
Re
x
tra Legroom fee will be forfeited if you:
choose to change your flight on your own volition. You will need to pay for a new
Re
x
tra Legroom seat if you require such a seat for your new flight,
fail to check-in or board your flight as scheduled, and/or
do not satisfy the Safety Prerequisites if the
Re
x
tra Legroom seat is in an emergency exit row.
Rextra Legroom is not available on flights operated by National Jet Express Dash-8-400 for Rex.
Please note that your rights under the
Australian Consumer Law
are not affected in any way by the stipulated Terms and Conditions for the sale of
Re
x
tra Legroom.
Safety Prerequisites for the Purchase of
Re
x
tra Legroom
Some
Re
x
tra Legroom seats are situated at the emergency exit row of the aircraft. The Civil Aviation and Safety Authority dictates that passengers seated at an emergency exit row must satisfy certain safety prerequisites. The safety prerequisites are that the passenger:
be willing & able to assist with the operation of the exit in the event of an emergency
be 15 years or older
be able to understand & acknowledge any instructions given by the Crew
be willing to assist the Crew and other passengers in the event of an emergency
not be travelling with an infant, child, special needs passenger or someone who needs your assistance in an emergency
not require the use of supplemental restraints (e.g. seatbelt extension)
not be more than 24 weeks pregnant
not be travelling with an escort, carer, guide dog or assistance animal
not have any condition or physical disability, which may prevent you from performing any of the duties as listed above. Some examples may include (but are not limited to):
elderly – infirm or frail,
medical condition – including those that require the use of supplemental oxygen,
limited mobility – mobility aids or devices such as crutches, wheelchair, bandages, sling or controlled motion brace (e.g. moon boot),
amputated or prosthetic limb.
If you do not satisfy all of the above conditions, you will not be eligible to sit in an emergency exit row seat. If you have purchased a Rextra seat and our team identify that you do not meet the requirements above, you will be re-seated at check-in or boarding and the associated fee will be forfeited. Decisions made by our team are final and binding. Rex reserves the right to relocate passengers to a different seat for operational reasons.