Rex Home Page
 

Rex Simplified Fare System

Regional Express (Rex) is making life simpler for passengers and travel agents with a reinvention of its fare structure. The key features of the new system are:

  • Agents commission is payable on eligible fares booked via the web, including some lead in fares
  • Reduced fare conditions for maximum simplicity
  • Changes are permitted to all fares subject to class availability (except Promo Fare)
  • All fares can be upgraded to the next best fare if original booking class is not available (except Promo Fare)
  • The continuation of Rex’s one-way fare system giving passengers the ability to use different fares for their forward and return journeys
  • A change fee will apply to some fares.

Rex Fare Rules


Regional Express Contacts

Name Position Phone Email
Agency Help Desk   13 17 13 OR +61 2 6393 5550  
Refunds     refunds@rex.com.au
Customer Call Centre   13 17 13  
Maurice Gahan Regional manager NSW & QLD 02 6622 6177 maurice.gahan@rex.com.au
Sandi Carr State Manager SA, VIC & TAS 08 8154 5509 sandi.carr@rex.com.au